December 30, 2015
It would be so much easier ordering jewelry online if there was a better way of understanding the lengths of necklaces or bracelets. Your 16" did not measure to 16" on a ruler, nor did the 20". Either way, I had ordered 16" but needed 20-24" and their was no way to tell what I needed until I got the wrong thing. The exchange was painless so I am thankful for that.