► All returns must be received back to our facility within 60 days from the original invoice date.

We only accept returns for ring size exchange of the same item, store credit, or refund.

Exchange for different items is not allowed.

Items must be in unused condition.

Exchange for the same item different size is final sale.

Items can only be returned and exchanged once.

Shipping fee is non-refundable.

Download and print return form below and send back with your return.  (Return orders will not be processed without return form)

Ship return items in a padded envelope or box. Do not use a paper envelope.

Customers are responsible for return postage. We recommend that you request a tracking code and shipping receipt when you ship your return.

  There is no additional fee to ship the size exchange of the same item(s) to customers.

 

If your order contains the free gift(s) promotion, please click on the Free Gift Return Policy link below to review the refund & store credit requirements. If you are only exchanging items and not requesting a refund or store credit in your return, you do not need to view this section.

 

Free Gift Return Policy

Download our return form:  click here


Please be sure to mail your return to:

Dreamland Jewelry (Returns)
6320 Topanga Canyon Blvd.
Suite 1630-569
Woodland Hills, CA 91367